Free resource

Conversation Prep

You have a conversation coming and you know what you need to address. You’re less sure how to say it. This one-page prep sheet helps you get clear before you walk into the room.

You don’t need a script. You need to know what you’re trying to accomplish, what you might be getting wrong, and how to start. Fill this in before the conversation, not during it.

What are we actually trying to accomplish?

  1. What do I need them to understand by the end? One or two sentences, in plain language.

  2. Why does it matter? To them, to the team, to the work.

What I know and what I’m assuming

  1. What have I actually seen or heard? Specific examples, not labels.

  2. What am I assuming? About why it’s happening, how they’ll react, or what they already know.

  3. What might I not know yet? What could have changed for them?

Read their preference

  1. How do they usually like to receive things? Direct or with context? Big picture or detail? In the moment, or time to think it through?

  2. What’s my default, and where might it clash with theirs?

How I’ll start

  1. My first sentence. Write it out. Say it out loud once.

  2. The question I’ll ask, then stop talking.

  3. What I’ll say if it gets emotional or defensive.

The Clarity Check

  1. What does clarity look like at the end? What will we both know that we didn’t before?

  2. Next steps. Who will do what, by when? How will we follow up?

After the conversation: What went the way you expected? What surprised you? What would you do differently next time?

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